Exterior Solutions Reviews
Exterior Solutions has an overall rating of 3.7 based on 127 reviews. Customer feedback on Exterior Solutions is mixed: Exterior Solutions reviewers highlight positive aspects like high-quality materials, excellent customer service, timely project completion, which strongly appeal to homeowners seeking exterior renovations and improvements. However, Exterior Solutions is often criticized for its higher price point, limited service areas, occasional scheduling issues.
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All Exterior Solutions Reviews (127)
hello_irene201
May 12, 2026
"Good value for what I paid"
I didn’t want to spend loads on something like this, and I think I made the right call. It turned up without any hassle, and the quality looks decent enough for the price. It’s not absolutely perfect, but I wasn’t expecting luxury for what I paid, so I’m happy with it overall. I’d probably use them again.
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JACKSON
May 10, 2026
"Return process felt more complicated than expected"
Ordering was easy enough, so I thought the rest would be just as straightforward. But when I needed to return the item, it felt like I’d been led to believe it would be simpler than it actually was. I had to go back and forth just to figure out what I was supposed to send and where it needed to go. The refund also took longer than I expected after they received the item. Maybe others have had a smoother experience, but for me it was slow, frustrating, and a bit misleading. I probably wouldn’t order again unless I was completely sure I was keeping it.
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tiffany.Schackow
April 20, 2026
"Pretty clear, but could’ve been a bit better"
It was clear and simple enough to use, though I do feel like they could’ve made a few parts a little easier to follow. Still, it got the job done without too much trouble.
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maurice_Littich03
March 30, 2026
"Shipping took longer than it should’ve"
The item did arrive in good shape, but the shipping was slower than I expected. I also didn’t get many updates, so I was kind of left wondering what was going on. It wasn’t a terrible experience, but it did feel like they could’ve communicated better and moved things along a bit faster
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tanyaketchum2948
March 22, 2026
"Kept in the Loop"
I’ll be honest, I usually stick with another brand because I’ve had good luck with them over the years, so I wasn’t totally sure what to expect here. But they did a really good job keeping me updated the whole time, which I appreciated. I never felt like I had to chase anyone down for answers, and that definitely made the experience a lot smoother.
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davidmountain8178
March 11, 2026
"Well Packed and Arrived Safely"
I ordered from exteriorsolutions and overall had a good experience. The box showed a few marks from shipping, but everything inside was wrapped really well and arrived safe. Nothing was missing or damaged, which is always the main thing I look for when ordering stuff online. The only small complaint is that there was a lot of tape, so it took a little longer to open than expected. Still, based on my order, I’m happy with how they handled the packaging and delivery. I’d give it 4 stars.
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Michael_crandall98
March 10, 2026
"Super quick help"
Got help really fast, like way quicker than I expected. Everything was sorted out without any hassle, so yeah, happy with it.
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charles_Garcia93
March 08, 2026
"I’ll be honest, the main thing that stood…"
I’ll be honest, the main thing that stood out to me was the pricing. I didn’t pay a ton of attention to every little detail, but the prices just didn’t feel all that fair compared to what I expected
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CAMPBELL
March 05, 2026
"Missing a few pieces"
I ordered the shutter hardware and when it showed up, the box was missing a few screws and caps. Support did get back to me, which I appreciated, but I still had to, well, I ended up running around locally to find what I needed. For the price, it was a little frustrating.
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Rose_upchurch91
March 02, 2026
"Custom Size Fit Like It Should"
I ordered a custom-sized piece from Exterior Solutions and I was a little worried it wouldn’t fit right, because that’s always the risk with custom measurements, right? But when it arrived, the measurements were accurate and it matched exactly what I had ordered. The only reason I’m giving 4 stars instead of 5 is that it took a little longer to get here than I was hoping. Still, the order itself was correct, so I really can’t complain too much.
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kerry_Moroni00
January 27, 2026
"Not sure the quality matches the price"
The install looked good at first, so I was hopeful. But after a short time, some of the corners and trim started showing wear earlier than I expected. It just makes me question the overall quality of the materials. For what it cost, I thought it would hold up better.
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Eva_hamilton83
January 23, 2026
"Helpful, but a bit slow"
From what I remember, tech support did eventually help me get the issue fixed, so I can’t really complain too much. It just took longer than I expected, and the replies were kind of slow. I also remember having to explain the same thing twice, which was a little frustrating. Overall, it wasn’t a bad experience, just average
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Joyce_wenzel03
January 19, 2026
"Fit Perfectly"
I measured twice before ordering, and they showed up fitting pretty much perfectly. Didn’t have to trim anything or mess around with adjustments. I’m really happy with how easy the whole thing was, and they look great up on the house
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GUTHRIE
January 16, 2026
"Site works, but feels a bit outdated"
Just going off the look and feel, the site comes across a little old and cluttered, like it technically does what it needs to do but some pages feel messy, I had to poke around more than I expected to find things, and the whole design just feels like it could really use a fresh update
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DarrellDoby_09
January 16, 2026
"Quick fix, no hassle"
Had a tiny issue with my gutter parts order, so I emailed them and they got it sorted waaay faster than I expected. No back-and-forth drama or fuss, just handled it. Happy with the whole thing.
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Debra-brown
January 14, 2026
"Box Was Totally Fine"
The box was totally fine when it arrived. Nothing really stood out, but it did the job just fine...
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MyraBergeron_55
January 13, 2026
"I found what I needed fast, honestly…"
I found what I needed fast, honestly... no hassle or anything. It was just simple and easy, which I really appreciated.
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Ernestine.richmond
January 06, 2026
"Ordered the Wrong Trim, Refund Was Fine"
I accidentally ordered the wrong exterior trim piece and of course I only noticed right after checking out, which is always how it goes. I emailed them quickly and the refund wasn’t instant or anything, it took a few days, but it did go back to my card without me having to chase them around. Their support replies were kind of short, not super warm or detailed, but they answered what I needed and got it handled. So yeah, not perfect, but easy enough, and I’d probably use them again
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tracy_Netherton79
January 03, 2026
"I was excited to check everything…"
I was excited to check everything out, but then I realized some stuff wasn’t available yet, which was kind of a letdown. Still, I’m glad it looks like more is coming, so I’m hoping it’ll be better once everything is fully ready
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HAMILTON
December 30, 2025
"Ordering was totally fine, no complaints there. But…"
Ordering was totally fine, no complaints there. But the installation? Oh, what a delightful little test of patience that was. The pieces didn’t line up as easily as I expected, and the instructions decided to be vague in all the places where clarity would’ve been useful. I did eventually get it done, but it took way longer than I planned. If you’ve installed this kind of thing before, you’ll probably be okay. If you’re a beginner, maybe clear your schedule and prepare to question your life choices.
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